College of Computer and Information Science, Northeastern University

HCISEC - Human Computer Interface Security

Richard M. Conlan
February 14, 2005

    "User errors cause or contribute to most computer security failures, yet user interfaces for security still tend to be clumsy, confusing, or near-nonexistent. Is this simply due to a failure to apply standard user interface design techniques to security? We argue that, on the contrary, effective security requires a different usability standard, and that it will not be achieved through the user interface design techniques appropriate to other types of consumer software." - from Why Johnny Can't Encrypt: A Usability Evaluation of PGP 5.0

     In this presentation I will discuss the theories and findings from the seminal HCISEC paper quoted above. This includes a discussion of why usability for security may be a distinct subset of HCI, the abstractions necessary, and some of visual metaphors involved. It also includes a discussion of the danger of irreversible actions and information overload. The paper's examples are specific to PGP 5.0, but the principles can be more generally applied. If possible I will also be reviewing a paper I am working on which applies similar analysis to the issues of Secure Instant Messaging using publicly available clients.

© 2006