The Limitations of Human Attention: A UI Design Challenge for Mobile Computing
Psychology models of attention have several objectives: an important one is to explain the limitations of human performance in multi-tasking situations where people must "split" their attention between several activities. In this project, we are adapting a psychological theory of attention called Multiple Resource Theory (Kahneman 1973; Wickens 1980), in order to investigate multi-tasking performance when a mobile computing activity must compete for the user's attention with other demands from the user's cognitive environment. Our long-term goals are:
- modeling how competing demands for a user's attention that arise in mobile computing contexts can lead to less efficient performance of typical mobile computing tasks,
- discovering how user interface (UI) designs for mobile devices or applications can mitigate (or exacerbate) this effect, and
- translating that understanding into useful guidelines for mobile UI and application designers.
This talk will be a progress report on the project, describing a detailed model of attention in multi-tasking environments and an experiment we conducted to evaluate the effect of changes in the user interface on dual-task performance.